SECTION 1 – ACCEPTANCE OF TERMS
By accessing or using any part of the Website or Service, you agree to be bound by these Terms of Service.
If you do not agree to all the terms and conditions of this agreement, you may not access the Website or use any Service.
These Terms apply to all users of the site, including but not limited to browsers, customers, subscribers, vendors, merchants, and contributors of content.
SECTION 2 – ELIGIBILITY & ONLINE USE
By agreeing to these Terms, you represent that you are at least the age of majority in your jurisdiction, or that you have obtained proper consent to allow any minor dependents to use this site.
You may not use our Services for any unlawful or unauthorized purpose, nor may you violate any applicable laws, including intellectual property laws.
Any breach of these Terms may result in immediate termination of your access to the Services.
SECTION 3 – GENERAL CONDITIONS
- We reserve the right to refuse service to anyone for any reason at any time.
- You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the Service without express written permission from us.
- Credit card and payment information is always encrypted during transmission via secure payment gateways.
SECTION 4 – ACCURACY, COMPLETENESS & INFORMATION DISCLAIMER
All materials and information provided through our Services are for general educational and informational purposes only.
We do not guarantee that any information provided is accurate, complete, current, or suitable for your specific circumstances. Any reliance on such information is at your own risk.
Please refer to our Disclaimer for further details.
SECTION 5 – MODIFICATIONS TO SERVICE & PRICING
Prices and subscription fees are subject to change without prior notice.
We reserve the right to modify, suspend, or discontinue any part of the Service at any time without liability.
SECTION 6 – PRODUCTS, SERVICES & DIGITAL CONTENT
Certain products and Services are available exclusively online and may include digital tools, software access, educational content, and training programmes.
All Services are provided "as is" and "as available". We do not warrant that any Service will meet your expectations or that errors will be corrected.
SECTION 7 – SUBSCRIPTIONS & BILLING
Certain Services are offered on a subscription basis (Monthly, Quarterly, or Annual).
By subscribing, you authorize Grandpine Capital to charge your selected payment method automatically at the beginning of each billing cycle unless cancelled prior to renewal.
Subscriptions automatically renew unless cancelled in accordance with our Subscription & Refund Policy.
SECTION 8 – CANCELLATION & REFUNDS
8.1 Refund Policy
All cancellation, refund, and billing matters are governed exclusively by our Subscription & Refund Policy, which forms part of these Terms.
All payments are final and non-refundable, except in limited circumstances expressly stated in the Subscription & Refund Policy.
No refunds will be provided for:
- Change of mind
- Unused subscription periods
- Market performance or investment outcomes
- Failure to cancel before auto-renewal
8.2 Cancellation of ValueFarm AI Subscription
You may stop using the Service and/or cancel your ValueFarm AI subscription and/or any Add-Ons at any time via your account settings or by contacting us at support@grandpine.com.
If you cancel your subscription and/or Add-Ons:
Your subscription and/or Add-Ons will remain active until the end of your then-current billing cycle.
You will not be entitled to a refund of any fees already paid, except where required by applicable law or as expressly permitted under our Subscription & Refund Policy.
Any outstanding fees due for the current billing cycle will become immediately due and payable upon cancellation.
For the avoidance of doubt, cancellation of your subscription does not constitute a refund request. Refund eligibility is determined solely under the Subscription & Refund Policy. GrandPine Capital’s decision on all refund and cancellation matters is final.
SECTION 9 – OPTIONAL & THIRD-PARTY TOOLS
We may provide access to third-party tools or services over which we have no control.
Your use of such tools is entirely at your own risk, and we assume no liability arising from third-party services.
SECTION 10 – THIRD-PARTY LINKS
The Website may contain links to third-party websites. We are not responsible for the content, accuracy, or practices of third-party sites.
Any transactions with third parties are solely between you and the third party.
SECTION 11 – USER CONTENT & SUBMISSIONS
Any comments, feedback, ideas, or submissions you provide may be used by us without restriction or compensation.
You are solely responsible for the content you submit and must ensure it does not violate any laws or third-party rights.
SECTION 12 – PERSONAL INFORMATION
Your submission of personal information is governed by our Privacy Policy.
SECTION 13 – PROHIBITED USES
You are prohibited from using the Service for unlawful, abusive, misleading, fraudulent, or harmful purposes, including transmitting malware or infringing intellectual property rights.
We reserve the right to terminate access for violations.
SECTION 14 – DISCLAIMER OF WARRANTIES
We do not guarantee uninterrupted, secure, or error-free access to the Service.
All Services are provided "as is" and "as available", without warranties of any kind, express or implied.
SECTION 15 – LIMITATION OF LIABILITY
To the fullest extent permitted by law, Grandpine Capital shall not be liable for any direct, indirect, incidental, consequential, or punitive damages arising from your use of the Service.
SECTION 16 – INDEMNIFICATION
You agree to indemnify and hold harmless Grandpine Capital from any claims arising from your breach of these Terms or misuse of the Services.
SECTION 17 – TERMINATION
We may terminate or suspend access to the Services at any time for violations of these Terms.
All obligations incurred prior to termination shall survive.
SECTION 18 – ENTIRE AGREEMENT
These Terms, together with our Disclaimer, Privacy Policy, and Subscription & Refund Policy, constitute the entire agreement between you and Grandpine Capital.
SECTION 19 – GOVERNING LAW
These Terms shall be governed by and construed in accordance with the laws of The Federation of Malaysia.
SECTION 20 – CHANGES TO TERMS
We reserve the right to update or modify these Terms at any time. Continued use of the Service constitutes acceptance of any changes.
SECTION 21 – CONTACT INFORMATION
Questions regarding these Terms may be directed to:
📧 info@grandpine.com
GrandPine Capital Sdn Bhd | info@grandpine.com | support@grandpine.com | ValueFarm AI
This document supersedes all prior versions of the Terms of Service.